Privacy Policy

We use your information to:

• Respond to your quote request by phone call, email, or text message (if you opted in), and connect you with an independent authorized dealer serving your area.
• Provide, operate, and improve our Services and products.
• Process orders, payments, and fulfill your requests.
• Personalize your experience and provide customer support.
• Enable app features such as lighting control, scheduling, music sync, and smart home integrations.
• Communicate with you about your quote, account, updates, promotions, and security alerts.
• Analyze usage and trends, including the performance of our advertising, to improve our Services.
• Comply with legal obligations and enforce our terms.

We may share your information with:

• Independent Authorized Dealers: When you request a quote, we share the information you submit (including your name, contact details, location, request details, and text-message opt-in status) with an independent authorized Bosso Smart Lighting dealer serving your area so they can contact you about your quote by phone call, email, or text message (if you opted in to texts). If you purchase through a dealer, we may also share relevant information to coordinate installation and support. This sharing is to respond to your request; it is not a sale of your information or sharing for unrelated third-party marketing.
• Service Providers: Vendors who help us operate our business (e.g., payment processors, hosting providers, analytics, advertising platforms, text-message delivery, customer support).
• Smart Home Platforms: With your explicit consent, we share data with third-party platforms (e.g., Amazon, Google, Apple) to enable integrations.
• Legal and Safety: To comply with law, regulation, legal process, or governmental request; to protect the rights, property, or safety of Bosso, our users, or others.
• Business Transfers: In connection with a merger, acquisition, financing, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.

We do not sell your personal information for monetary consideration.

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activities and interactions with our websites and services. These technologies help us understand how you use our Services, measure the performance of our advertising, remember your preferences, improve website functionality, and personalize your experience.

Types of Cookies:

• Essential Cookies: Required for website operation and security.
• Analytics Cookies: Help us understand user behavior and website performance.
• Preference Cookies: Remember your settings and choices.
• Marketing Cookies: Used for targeted advertising and retargeting.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, disabling certain cookies may limit website functionality and your ability to use certain features of our Services.

For more information about cookies and how to manage them, visit www.allaboutcookies.org or your browser's help documentation.

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of your personal information.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain exceptions.
• Opt-Out: Opt out of the sale or sharing of your personal information, targeted advertising, or profiling.
• Portability: Request a copy of your information in a portable format.
• Restriction/Objection: Restrict or object to certain processing.
• Withdraw Consent: Withdraw consent for processing where we rely on consent.
• SMS Opt-Out: Reply STOP to any text message, or contact us at service@bosso.biz or (208) 248-5568. Requests made by email or phone are processed within 10 business days.
• Phone Calls: You can ask us or the dealer that contacted you to stop calling you at any time.

To exercise your rights, please contact us at service@bosso.biz or (208) 248-5568. We will verify your identity before fulfilling your request and respond within the timeframe required by law. To exercise rights with an independent dealer that received your quote request, you may also contact that dealer directly.

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.

We use reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. These safeguards include:

• Encryption of sensitive data in transit and at rest using industry-standard protocols
• Secure access controls and multi-factor authentication
• Regular security assessments and vulnerability testing
• Employee training on data protection practices and privacy compliance
• Incident response procedures to address potential security breaches

However, no system is completely secure. Please use strong passwords, protect your account credentials, and report any suspicious activity immediately to service@bosso.biz. You are responsible for maintaining the confidentiality of your login information.

We retain your information as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize your data.

Bosso is based in the United States. If you access our Services from outside the U.S., your information may be transferred to, stored, and processed in the U.S. and other countries. We comply with applicable cross-border data transfer laws, including GDPR where applicable.

• Audio Data: Audio features (e.g., music sync, voice control) are opt-in and require your explicit consent. Audio data is processed locally on your device unless you enable cloud-based features, in which case you will be notified and asked for additional consent.
• Motion Data: Motion activation features use device sensors and do not record or transmit video or audio unless explicitly enabled by you.
• User Responsibility: You are responsible for complying with all applicable notice and consent laws regarding the use of audio or motion features in your home or business, including informing guests or employees as required by law.

Our Services may contain links to third-party websites or services, including independent dealer websites. We are not responsible for their privacy practices. Please review their privacy policies before providing information.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website and updating the date above. Your continued use of the Services after changes means you accept the updated policy.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Bosso Smart Lighting
3096 S 460 W, Salt Lake City, UT 84115
Email: service@bosso.biz
Phone: (208) 248-5568

You have the right to request information about our collection, use, and disclosure of your personal information over the past 12 months. You may designate an authorized agent to make requests on your behalf. We will not discriminate against you for exercising your privacy rights.

You have the right to lodge a complaint with your local data protection authority if you believe your rights under GDPR have been violated.

If you use features that process biometric information (e.g., voice recognition), we comply with the Illinois Biometric Information Privacy Act (BIPA) and will obtain your written consent before collecting or storing such data.